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What
materials do you use in your designs?
Do you do custom work?
How can I become a dealer?
What payment options does
Crazy Daisy Designs provide?
How is the jewelry
packaged?
Is it safe to use my credit
card?
Can I order by phone?
How long will it take to
receive my order?
What should I know when
ordering?
What is your return
policy?
What are your shipping
options?
Do you offer shipping
insurance?
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What
materials do you use in your designs?
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We use
only genuine gemstones, crystal, fine
metals and materials for our pieces. Each stone used in our designs has
been hand-selected by Melissa to create a true work of art. We use
clean, high quality stones. Since genuine gemstones are natural and not
man-made, small inclusions sometimes occur. These are normal and they
demonstrate the stone's authenticity and uniqueness.
Some pieces are made to order and may vary slightly from the photo, as
all stones have small variations in color and shape. |
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Do
you do custom work?
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Absolutely!
Please feel free to call or email
any design requests that you may have. We can work on a large or small
scale depending on your needs. We also work in 14k and 18k gold upon
request. |
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Can
I sell the Crazy Daisy Designs line in my store?
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If you are
a store owner and would like to
represent Crazy Daisy Designs, please contact Melissa at
melissa@crazydaisydesigns.com for more information. |
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What
payment options does Crazy Daisy Designs provide?
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All prices
are in US dollars. We accept Master
Card, Visa, Discover, Paypal, cashier's checks, money orders and
personal checks. Personal checks will be held for 10 calendar days for
funds to clear. |
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How
is the jewelry packaged?
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All Crazy
Daisy Designs jewelry is placed in
our beautiful signature gift boxes. We then carefully package your
items for shipping. |
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Is
it safe to use my credit card?
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Yes. Your
card is safely encrypted using Secure Socket Layer Technology (SSL).
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What
are your shipping options?
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For
orders under $100, we
charge a flat fee of $5 for USPS First Class shipping
anywhere in the US. Orders over $100 receive free USPS
First Class shipping. If you live outside of the
US or you would like to have your order shipped another
way, please email us by
using the form on our Contact page. |
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Do
you offer shipping insurance?
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Shipping
insurance is optional and
follows the USPS pricing guidelines for insured packages. Please
contact me if you want your package insured. |
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Can
I order by phone?
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We would
be happy to take your order by phone.
Please contact us at 702-274-0759 between 9AM and 5PM PST. If no one is
available to take your call, please leave your information, and we will
return your call as soon as possible. |
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How
long will it take to receive my order?
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If the
item is available, we will mail it the
next business day. For custom work, please allow one week for
completion of your jewelry before it is mailed. For large custom
orders, completion time might take longer. |
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What
should I know when ordering?
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Computer monitors display
colors
differently. The colors of our pieces may not look exactly like what
you see on your monitor. If you have any questions on color, please let
us know before ordering.
Many of our pieces are one-of-a-kind, therefore once it's sold, it's
gone, so if you love it, order it!
Please proofread everything before submitting your order. Check your
address carefully!
Most of our items are either
one-of-a-kind pieces or very
limited editions. if you find that you would like several of a
particular item, please email us to be sure we have the materials to
fill your order. In most cases, that will not be a problem, however,
it's always good to check.
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What
is your return policy?
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We want you to
be happy with your purchases from us. We will cheerfully exchange items
or refund your money (less shipping and handling charges) if you send
us your return within 14 days of your receipt of the item. Our address
is Crazy Daisy Designs P.O. Box 33212 Las Vegas, NV 89133-3212. |
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